All you need to know about booking your next big adventure!
Simple, just click on ‘See Available Dates’ on the tour you wish to book and select a package or design your perfect holiday. What are you waiting for, Book Online.
No problemo, whether you wish to change your departure date, upgrade to private or you’ve chicken’d out of a skydive, not all activities are locked in.Due to the nature of our New Zealand tours we pre-book activities to make sure you’re not left out! We cannot guarantee the availability of changes made by you after your booking confirmation. Booking changes will incur a $20 fee per alteration unless made 60 days prior to your departure.Note that changes made after your full deposit may be subject to cancellation fees and unavailability. We will try our best to amend your booking, just notify us or your Trip Manager ASAP and we’ll sort you out.
For reservation cancellations, just let us know and we’ll sadly cross you off the list.For booking cancellations, note that cancellation fees may apply.
As per our terms & conditions, see below for our cancellation fees.
Unfortunately not, once your booking is confirmed or the trip you’re booking has a (Confirmed Departure) you’ve got the go ahead to book your flights. Just let us know your flight details so we can add them to your booking.Note that flights should be booked at least a day either side of the tour to ensure you’re where you’re meant to be.
Heaps! Whether you’re booking as a group, you’re a previous passenger, you’re paying early or buying a last minute deal, contact us.
We may offer an early payment discount of up to 5% for trips over 7 days, when full payment is made within 7 days after you’ve received booking confirmation.
Unfortunately not. Full payment is due no later than 60 days prior to departure. If full payment isn’t made by the due date, we may cancel and forfeit your trip deposit in accordance with our booking terms and conditions.Where bookings are made for tour departures that are less than 60 days away, full payment must be made.
Everything you need, including all:+ Transport (including coaches, cruises and ferries).+ Accommodation from beds, boats and tents.+ Meals listed in your meal plan.+ Everything mentioned in your itinerary/ package and any extras you purchase.+ 24/7 guidance and support.+ Baggage security and first aid trained staff.Still not sure? Check out, why our tours.